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Class AgentQueuesDetail

Class to parse agent queues contact detail

Hierarchy

Index

Constructors

Properties

Methods

Constructors

constructor

Properties

agentId

agentId: number
remarks
  • Unique identifier for agent

businessUnitId

businessUnitId: number
remarks
  • Unique identifier for business unit(Tenant)

campaignId

campaignId: number
remarks
  • Unique identifier for Campaign

campaignName

campaignName: string
remarks
  • Name of the Campaign

contactId

contactId: string
remarks
  • Unique identifier for contact

contactStateCode

contactStateCode: number
remarks

currentContactState

currentContactState: string
remarks

firstName

firstName: string
remarks
  • first name of contact

fromAddr

fromAddr: string
remarks
  • from address

lastName

lastName: string
remarks
  • last name of contact

lastUpdateTime

lastUpdateTime: Date
remarks
  • last update time for the contact

masterContactId

masterContactId: number
remarks
  • Unique identifier for master contact

mediaName

mediaName: string
remarks
  • Name of media

mediaType

mediaType: number
remarks
  • Type of media

skillId

skillId: number
remarks
  • Unique identifier for Skill

skillName

skillName: string
remarks
  • Name of Skill

startDate

startDate: Date
remarks
  • Start date of contact

teamId

teamId: number
remarks
  • Unique identifier for agent

teamName

teamName: string
remarks
  • Name of Team

toAddr

toAddr: string
remarks
  • to address

Methods

parse

  • parse(data: {}): void

  • This method to parse agent queues contact detail data

    example
    parse(data);

    Parameters

    • data: {}

      Agent queues contact detail

      • [key: string]: string

    Returns void

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