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Model class for agent session start event

Hierarchy

Index

Constructors

Properties

agentId: string
remarks
agentSchedulePermission: string
remarks
agentUUId: string
remarks
busNo: string
remarks
canMask: boolean
remarks
canMultiPartyConference: boolean
remarks
canRecord: boolean
remarks
clientConnectorPort: number
remarks
dialerCampaign: string
remarks
dialerCampaignStartTime: Date
remarks
enabledForMCH: boolean
remarks
entityMode: boolean
remarks
hideAgentStatePermission: string
remarks
iisHost: string

iis hosting event details

maxConcurrentChats: number
remarks
scoreRecordingsPermission: boolean
remarks
screenAgentPort: number
remarks
  • port no. that will be used to connect to screen agent
sessionId: string
remarks
stationCallerId: string
remarks
stationId: string
remarks
stationPhoneNumber: string
remarks
supervisorPermissionLevel: number
remarks
useCustomerCard: boolean
remarks
vcHost: string

vc hosting event details

Methods

  • parse(data: {}): void
  • The parse method will take the data object and assign the values to the AgentSessionStartEvent class properties

    example
    parse(data);
    

    Parameters

    • data: {}

      Data object received

      • [key: string]: string

    Returns void

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