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Class CXoneDisposition

Disposition Model class

Hierarchy

  • CXoneDisposition

Index

Constructors

Properties

Methods

Constructors

constructor

Properties

Optional agentSpecific

agentSpecific?: boolean
remarks

Indicates if Disposition is unique to Agent

Optional classification

classification?: string
remarks

Disposition Classification

Optional contactId

contactId?: string
remarks

Contact ID for the current dispositions

Optional displayOrder

displayOrder?: number
remarks

Defines the order of display for the Agent

dispositionId

dispositionId: number
remarks

Disposition Id

dispositionName

dispositionName: string
remarks

Disposition Name

Optional isPreviewDisposition

isPreviewDisposition?: boolean
remarks

List Only Preview Dispositions

Optional mediaType

mediaType?: MediaType
remarks

media type added to avoid race condition popping up on dispositions

Optional priority

priority?: number
remarks

Optional reportingGroup

reportingGroup?: string
remarks

Group that contacts can be reported against

Optional requireCommitmentAmount

requireCommitmentAmount?: boolean
remarks

Indicates if commitment amount must be entered

Optional requireRescheduleDate

requireRescheduleDate?: boolean
remarks

Indicates if reschedule date must be entered

Optional systemOutcome

systemOutcome?: string
remarks

Final outcome of the Contact

Methods

parse

  • parse(data: {}): void

  • Used to parse the disposition data

    example
    disposition.parse(data);

    Parameters

    • data: {}

      data to be parsed

      • [key: string]: string

    Returns void

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