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Class CXoneGetNextAdapter

This class will handle all the get next event response according to event type

Hierarchy

  • CXoneGetNextAdapter

Index

Constructors

Properties

Methods

Constructors

constructor

Properties

Private agentSession

agentSession: ACDSessionManager = ACDSessionManager.instance

Private isAgentAssistAppEnabled

isAgentAssistAppEnabled: boolean = true

Private logger

logger: Logger = ...

Methods

handleGetNextResponse

  • handleGetNextResponse(events: {}[]): void

  • Used to re route the get next response based on the different event types and returns the array of processed object

    example

    Parameters

    • events: {}[]

    Returns void

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