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Class DigitalService

Service to handle generic digital API calls

Hierarchy

  • DigitalService

Index

Constructors

Properties

Methods

Constructors

constructor

  • example
    const digitalSvc = new DigitalService();

    Returns DigitalService

Properties

Private DELETE_MESSAGE_AUTHOR_NAME

DELETE_MESSAGE_AUTHOR_NAME: string = '/dfo/3.0/messages/{messageId}/author-name-removal'

Private DELETE_MESSAGE_CONTENT

DELETE_MESSAGE_CONTENT: string = '/dfo/3.0/messages/{messageId}/content-removal'

Private ERASE_MESSAGE_AUTHOR_NAME

ERASE_MESSAGE_AUTHOR_NAME: string = '/internal/2.0/frontend-app-state?nodesToFetch=configurationEnvironment'

Private EXTERNAL_PLATFORM_TEMPLATE_URI

EXTERNAL_PLATFORM_TEMPLATE_URI: string = '/dfo/3.0/channels/{channelId}/external-platform-templates'

Private FORM_SUBMISSION

FORM_SUBMISSION: string = '/dfo/3.0/forms/{formId}/form-submission'

Private GET_CUSTOMER_DETAILS

GET_CUSTOMER_DETAILS: string = '/dfo/3.0/customers'

Private GET_MESSAGES_LIST

GET_MESSAGES_LIST: string = '/dfo/3.0/messages'

Private GET_THREADS_LIST

GET_THREADS_LIST: string = '/dfo/3.0/threads'

Private QUICK_RESPONSES

QUICK_RESPONSES: string = '/rich-message-settings/1.0/quick-responses'

Private ROUTING_QUEUES_URI

ROUTING_QUEUES_URI: string = '/dfo/3.0/routing-queues?size=500'

Private UPDATE_CASE_CUSTOM_FIELD

UPDATE_CASE_CUSTOM_FIELD: string = '/dfo/3.0/contacts/{caseId}/custom-fields'

Private UPDATE_MESSAGE_REACTION

UPDATE_MESSAGE_REACTION: string = '/dfo/3.0/messages/{messageId}/react/{reactionType}'

Private auth

auth: CXoneAuth

cachedLanguageTranslations

cachedLanguageTranslations: CXoneDigitalTranslationLanguages

logger

logger: CcfLogger = ...

Protected utilService

utilService: HttpUtilService = ...

Methods

addDigitalMessageTag

  • addDigitalMessageTag(messageId: string, tagId: string): Promise<HttpResponse>

  • Method to addDigitalMessageTag

    example

    addDigitalMessageTag('c4d4b459-8ddc-4a2a-9c5f-a9a85371df73', '8696')

    Parameters

    • messageId: string
    • tagId: string

    Returns Promise<HttpResponse>

    response from API

addMessageReaction

  • Method to add message reaction

    example
    • addMessageReaction('b2ebad83-f9c2-489f-8441-3868e00b8099', 'like');

    Parameters

    • messageId: string

      Id of the message

    • reactionType: ReactionType = ReactionType.LIKE

      reaction type eg. - like/ smile/ laugh etc

    Returns Promise<HttpResponse>

Private additionalFieldsInContactSearchResponse

  • additionalFieldsInContactSearchResponse(contactSearchResponse: AssertsShape<{ data: default<default<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>, allChannelsMap?: Map<string, AssertsShape<{ canAgentInviteCustomersToContact: default<boolean, AnyObject, boolean>; canReplyToAnyMessage: default<boolean, AnyObject, boolean>; canSaveResponse: default<boolean, AnyObject, boolean>; channelId: RequiredStringSchema<string, AnyObject>; channelIntegrationId: default<string, AnyObject, string>; contentFormat: default<string, AnyObject, string>; externalPlatformAvatar: default<string, AnyObject, string>; externalPlatformIcon: default<string, AnyObject, string>; externalPlatformId: default<string, AnyObject, string>; hasAbilityToChangeFrom: default<boolean, AnyObject, boolean>; hasAbilityToChangeRecipient: default<boolean, AnyObject, boolean>; hasAbilityToDelete: default<boolean, AnyObject, boolean>; hasAbilityToForwardMessage: default<boolean, AnyObject, boolean>; hasAbilityToHide: default<boolean, AnyObject, boolean>; hasAbilityToLike: default<boolean, AnyObject, boolean>; hasAbilityToQuoteMessage: default<boolean, AnyObject, boolean>; hasAbilityToSendFiles: default<boolean, AnyObject, boolean>; hasAbilityToShare: default<boolean, AnyObject, boolean>; hasAbilityToTag: default<boolean, AnyObject, boolean>; hasCcAndBcc: default<boolean, AnyObject, boolean>; hasCustomerOnThirdParty: default<boolean, AnyObject, boolean>; hasEditableTitle: default<boolean, AnyObject, boolean>; hasManualOutboundFlow: default<boolean, AnyObject, boolean>; hasMultipleRecipient: default<boolean, AnyObject, boolean>; hasMultipleThreadsPerEndUser: default<boolean, AnyObject, boolean>; hasOutboundFlow: default<boolean, AnyObject, boolean>; hasOutboundTemplates: default<boolean, AnyObject, boolean>; hasPostAsPlaceholder: default<boolean, AnyObject, boolean>; hasPublishing: default<boolean, AnyObject, boolean>; hasReply: RequiredBooleanSchema<boolean, AnyObject>; hasTreeStructure: default<boolean, AnyObject, boolean>; hasVisibleRecipients: default<boolean, AnyObject, boolean>; hasVisibleTitle: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isAutomaticSignatureAttached: default<boolean, AnyObject, boolean>; isCaseBasedStorage: default<boolean, AnyObject, boolean>; isDeleted: default<boolean, AnyObject, boolean>; isHidden: default<boolean, AnyObject, boolean>; isLiveChat: default<boolean, AnyObject, boolean>; isPostWritable: default<boolean, AnyObject, boolean>; isPrivate: default<boolean, AnyObject, boolean>; isTrackingMessageDeliveryStatus: default<boolean, AnyObject, boolean>; isVisibleInSettingsChannels: default<boolean, AnyObject, boolean>; name: default<string, AnyObject, string>; nicknameOnExternalPlatform: default<string, AnyObject, string>; originId: RequiredStringSchema<string, AnyObject>; ownerUserId: default<number, AnyObject, number>; realExternalPlatformId: default<string, AnyObject, string>; replyPrefixMentionTemplate: default<string, AnyObject, string>; shouldBeNotifiedAboutReassign: default<boolean, AnyObject, boolean>; studioScript: default<string, AnyObject, string>; translationGroup: default<string, AnyObject, string>; type: default<string, AnyObject, string>; wysiwygEnabled: default<boolean, AnyObject, boolean> }>>, allRoutingQueuesMap?: Map<string, AssertsShape<{ agentFirstResponseTime: default<number, AnyObject, number>; agentFollowOnResponseTime: default<number, AnyObject, number>; agentResponseEnabled: default<boolean, AnyObject, boolean>; customerIdleTime: default<number, AnyObject, number>; customerResponseEnabled: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; isSubqueue: RequiredStringSchema<string, AnyObject>; name: MixedSchema<any, AnyObject, any>; skillId: default<number, AnyObject, number>; timeExtensionEnabled: default<boolean, AnyObject, boolean> }>>): AssertsShape<{ data: default<default<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>

  • Method will add extra required parameters after getting contact search response

    example
    • additionalFieldsInContactSearchResponse(true, true)

    Parameters

    • contactSearchResponse: AssertsShape<{ data: default<default<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>
    • Optional allChannelsMap: Map<string, AssertsShape<{ canAgentInviteCustomersToContact: default<boolean, AnyObject, boolean>; canReplyToAnyMessage: default<boolean, AnyObject, boolean>; canSaveResponse: default<boolean, AnyObject, boolean>; channelId: RequiredStringSchema<string, AnyObject>; channelIntegrationId: default<string, AnyObject, string>; contentFormat: default<string, AnyObject, string>; externalPlatformAvatar: default<string, AnyObject, string>; externalPlatformIcon: default<string, AnyObject, string>; externalPlatformId: default<string, AnyObject, string>; hasAbilityToChangeFrom: default<boolean, AnyObject, boolean>; hasAbilityToChangeRecipient: default<boolean, AnyObject, boolean>; hasAbilityToDelete: default<boolean, AnyObject, boolean>; hasAbilityToForwardMessage: default<boolean, AnyObject, boolean>; hasAbilityToHide: default<boolean, AnyObject, boolean>; hasAbilityToLike: default<boolean, AnyObject, boolean>; hasAbilityToQuoteMessage: default<boolean, AnyObject, boolean>; hasAbilityToSendFiles: default<boolean, AnyObject, boolean>; hasAbilityToShare: default<boolean, AnyObject, boolean>; hasAbilityToTag: default<boolean, AnyObject, boolean>; hasCcAndBcc: default<boolean, AnyObject, boolean>; hasCustomerOnThirdParty: default<boolean, AnyObject, boolean>; hasEditableTitle: default<boolean, AnyObject, boolean>; hasManualOutboundFlow: default<boolean, AnyObject, boolean>; hasMultipleRecipient: default<boolean, AnyObject, boolean>; hasMultipleThreadsPerEndUser: default<boolean, AnyObject, boolean>; hasOutboundFlow: default<boolean, AnyObject, boolean>; hasOutboundTemplates: default<boolean, AnyObject, boolean>; hasPostAsPlaceholder: default<boolean, AnyObject, boolean>; hasPublishing: default<boolean, AnyObject, boolean>; hasReply: RequiredBooleanSchema<boolean, AnyObject>; hasTreeStructure: default<boolean, AnyObject, boolean>; hasVisibleRecipients: default<boolean, AnyObject, boolean>; hasVisibleTitle: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isAutomaticSignatureAttached: default<boolean, AnyObject, boolean>; isCaseBasedStorage: default<boolean, AnyObject, boolean>; isDeleted: default<boolean, AnyObject, boolean>; isHidden: default<boolean, AnyObject, boolean>; isLiveChat: default<boolean, AnyObject, boolean>; isPostWritable: default<boolean, AnyObject, boolean>; isPrivate: default<boolean, AnyObject, boolean>; isTrackingMessageDeliveryStatus: default<boolean, AnyObject, boolean>; isVisibleInSettingsChannels: default<boolean, AnyObject, boolean>; name: default<string, AnyObject, string>; nicknameOnExternalPlatform: default<string, AnyObject, string>; originId: RequiredStringSchema<string, AnyObject>; ownerUserId: default<number, AnyObject, number>; realExternalPlatformId: default<string, AnyObject, string>; replyPrefixMentionTemplate: default<string, AnyObject, string>; shouldBeNotifiedAboutReassign: default<boolean, AnyObject, boolean>; studioScript: default<string, AnyObject, string>; translationGroup: default<string, AnyObject, string>; type: default<string, AnyObject, string>; wysiwygEnabled: default<boolean, AnyObject, boolean> }>>
    • Optional allRoutingQueuesMap: Map<string, AssertsShape<{ agentFirstResponseTime: default<number, AnyObject, number>; agentFollowOnResponseTime: default<number, AnyObject, number>; agentResponseEnabled: default<boolean, AnyObject, boolean>; customerIdleTime: default<number, AnyObject, number>; customerResponseEnabled: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; isSubqueue: RequiredStringSchema<string, AnyObject>; name: MixedSchema<any, AnyObject, any>; skillId: default<number, AnyObject, number>; timeExtensionEnabled: default<boolean, AnyObject, boolean> }>>

    Returns AssertsShape<{ data: default<default<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>

    • contact search with additional fields like skillName, channelName etc..

Private additionalFieldsInMessageSearchResponse

  • additionalFieldsInMessageSearchResponse(messageSearchResponse: AssertsShape<{ data: default<default<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; 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isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; 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isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; 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id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>, allChannelsMap?: Map<string, AssertsShape<{ canAgentInviteCustomersToContact: default<boolean, AnyObject, boolean>; canReplyToAnyMessage: default<boolean, AnyObject, boolean>; canSaveResponse: default<boolean, AnyObject, boolean>; channelId: RequiredStringSchema<string, AnyObject>; channelIntegrationId: default<string, AnyObject, string>; contentFormat: default<string, AnyObject, string>; externalPlatformAvatar: default<string, AnyObject, string>; externalPlatformIcon: default<string, AnyObject, string>; externalPlatformId: default<string, AnyObject, string>; hasAbilityToChangeFrom: default<boolean, AnyObject, boolean>; hasAbilityToChangeRecipient: default<boolean, AnyObject, boolean>; hasAbilityToDelete: default<boolean, AnyObject, boolean>; hasAbilityToForwardMessage: default<boolean, AnyObject, boolean>; hasAbilityToHide: default<boolean, AnyObject, boolean>; hasAbilityToLike: default<boolean, AnyObject, boolean>; hasAbilityToQuoteMessage: default<boolean, AnyObject, boolean>; hasAbilityToSendFiles: default<boolean, AnyObject, boolean>; hasAbilityToShare: default<boolean, AnyObject, boolean>; hasAbilityToTag: default<boolean, AnyObject, boolean>; hasCcAndBcc: default<boolean, AnyObject, boolean>; hasCustomerOnThirdParty: default<boolean, AnyObject, boolean>; hasEditableTitle: default<boolean, AnyObject, boolean>; hasManualOutboundFlow: default<boolean, AnyObject, boolean>; hasMultipleRecipient: default<boolean, AnyObject, boolean>; hasMultipleThreadsPerEndUser: default<boolean, AnyObject, boolean>; hasOutboundFlow: default<boolean, AnyObject, boolean>; hasOutboundTemplates: default<boolean, AnyObject, boolean>; hasPostAsPlaceholder: default<boolean, AnyObject, boolean>; hasPublishing: default<boolean, AnyObject, boolean>; hasReply: RequiredBooleanSchema<boolean, AnyObject>; hasTreeStructure: default<boolean, AnyObject, boolean>; hasVisibleRecipients: default<boolean, AnyObject, boolean>; hasVisibleTitle: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isAutomaticSignatureAttached: default<boolean, AnyObject, boolean>; isCaseBasedStorage: default<boolean, AnyObject, boolean>; isDeleted: default<boolean, AnyObject, boolean>; isHidden: default<boolean, AnyObject, boolean>; isLiveChat: default<boolean, AnyObject, boolean>; isPostWritable: default<boolean, AnyObject, boolean>; isPrivate: default<boolean, AnyObject, boolean>; isTrackingMessageDeliveryStatus: default<boolean, AnyObject, boolean>; isVisibleInSettingsChannels: default<boolean, AnyObject, boolean>; name: default<string, AnyObject, string>; nicknameOnExternalPlatform: default<string, AnyObject, string>; originId: RequiredStringSchema<string, AnyObject>; ownerUserId: default<number, AnyObject, number>; realExternalPlatformId: default<string, AnyObject, string>; replyPrefixMentionTemplate: default<string, AnyObject, string>; shouldBeNotifiedAboutReassign: default<boolean, AnyObject, boolean>; studioScript: default<string, AnyObject, string>; translationGroup: default<string, AnyObject, string>; type: default<string, AnyObject, string>; wysiwygEnabled: default<boolean, AnyObject, boolean> }>>): AssertsShape<{ data: default<default<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; 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securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; 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mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; 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status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; 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status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; 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previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>

  • Method will add extra required parameters after getting message search response

    example
    • additionalFieldsInMessageSearchResponse(true, true)

    Parameters

    • messageSearchResponse: AssertsShape<{ data: default<default<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; 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recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>
    • Optional allChannelsMap: Map<string, AssertsShape<{ canAgentInviteCustomersToContact: default<boolean, AnyObject, boolean>; canReplyToAnyMessage: default<boolean, AnyObject, boolean>; canSaveResponse: default<boolean, AnyObject, boolean>; channelId: RequiredStringSchema<string, AnyObject>; channelIntegrationId: default<string, AnyObject, string>; contentFormat: default<string, AnyObject, string>; externalPlatformAvatar: default<string, AnyObject, string>; externalPlatformIcon: default<string, AnyObject, string>; externalPlatformId: default<string, AnyObject, string>; hasAbilityToChangeFrom: default<boolean, AnyObject, boolean>; hasAbilityToChangeRecipient: default<boolean, AnyObject, boolean>; hasAbilityToDelete: default<boolean, AnyObject, boolean>; hasAbilityToForwardMessage: default<boolean, AnyObject, boolean>; hasAbilityToHide: default<boolean, AnyObject, boolean>; hasAbilityToLike: default<boolean, AnyObject, boolean>; hasAbilityToQuoteMessage: default<boolean, AnyObject, boolean>; hasAbilityToSendFiles: default<boolean, AnyObject, boolean>; hasAbilityToShare: default<boolean, AnyObject, boolean>; hasAbilityToTag: default<boolean, AnyObject, boolean>; hasCcAndBcc: default<boolean, AnyObject, boolean>; hasCustomerOnThirdParty: default<boolean, AnyObject, boolean>; hasEditableTitle: default<boolean, AnyObject, boolean>; hasManualOutboundFlow: default<boolean, AnyObject, boolean>; hasMultipleRecipient: default<boolean, AnyObject, boolean>; hasMultipleThreadsPerEndUser: default<boolean, AnyObject, boolean>; hasOutboundFlow: default<boolean, AnyObject, boolean>; hasOutboundTemplates: default<boolean, AnyObject, boolean>; hasPostAsPlaceholder: default<boolean, AnyObject, boolean>; hasPublishing: default<boolean, AnyObject, boolean>; hasReply: RequiredBooleanSchema<boolean, AnyObject>; hasTreeStructure: default<boolean, AnyObject, boolean>; hasVisibleRecipients: default<boolean, AnyObject, boolean>; hasVisibleTitle: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isAutomaticSignatureAttached: default<boolean, AnyObject, boolean>; isCaseBasedStorage: default<boolean, AnyObject, boolean>; isDeleted: default<boolean, AnyObject, boolean>; isHidden: default<boolean, AnyObject, boolean>; isLiveChat: default<boolean, AnyObject, boolean>; isPostWritable: default<boolean, AnyObject, boolean>; isPrivate: default<boolean, AnyObject, boolean>; isTrackingMessageDeliveryStatus: default<boolean, AnyObject, boolean>; isVisibleInSettingsChannels: default<boolean, AnyObject, boolean>; name: default<string, AnyObject, string>; nicknameOnExternalPlatform: default<string, AnyObject, string>; originId: RequiredStringSchema<string, AnyObject>; ownerUserId: default<number, AnyObject, number>; realExternalPlatformId: default<string, AnyObject, string>; replyPrefixMentionTemplate: default<string, AnyObject, string>; shouldBeNotifiedAboutReassign: default<boolean, AnyObject, boolean>; studioScript: default<string, AnyObject, string>; translationGroup: default<string, AnyObject, string>; type: default<string, AnyObject, string>; wysiwygEnabled: default<boolean, AnyObject, boolean> }>>

    Returns AssertsShape<{ data: default<default<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; 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previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>

    • message search with additional fields like channelName,channelType etc..

clearFavQuickReplies

  • clearFavQuickReplies(): Promise<void>

  • Method to clear Quick Replies

    example
    clearFavQuickReplies()

    Returns Promise<void>

createSecureFormLink

  • createSecureFormLink(formId: string, contactNumber: string): Promise<HttpResponse>

  • Method to create URL link to secure form, URL created after this api call will be used to sent to the customer by agent using editor.

    example
    • digitalService.createSecureFormLink('ind_62c689b998f02300efd28845', '1234')

    Parameters

    • formId: string

      form Id selected from form list

    • contactNumber: string

      contact number of customer

    Returns Promise<HttpResponse>

    • Generated Secure Form link to be shared with Customer

deleteDigitalMessageTag

  • deleteDigitalMessageTag(messageId: string, tagId: string): Promise<HttpResponse>

  • Method to deleteDigitalMessageTag

    example

    deleteDigitalMessageTag('c4d4b459-8ddc-4a2a-9c5f-a9a85371df73', '8696')

    Parameters

    • messageId: string
    • tagId: string

    Returns Promise<HttpResponse>

    response from API

deleteMessageAuthorName

  • deleteMessageAuthorName(messageId: string): Promise<HttpResponse>

  • Method to delete message author name

    example
    deleteMessageAuthorName('b2ebad83-f9c2-489f-8441-3868e00b8099');

    Parameters

    • messageId: string

      Id of the message

    Returns Promise<HttpResponse>

deleteMessageContent

  • deleteMessageContent(messageId: string): Promise<HttpResponse>

  • Method to delete message content

    example
    deleteMessageContent('b2ebad83-f9c2-489f-8441-3868e00b8099');

    Parameters

    • messageId: string

      Id of the message

    Returns Promise<HttpResponse>

downloadAllAttachment

  • downloadAllAttachment(attachmentIds: string[]): Promise<HttpResponse>

  • Get all attachment for digital contact

    example
    downloadAllAttachment(['5846adee-70de-4463-9755-ef23d006b67d','3fc84c90-3301-11ef-a1bf-c739f8d018c2'])

    Parameters

    • attachmentIds: string[]

      list of attachment ids

    Returns Promise<HttpResponse>

    • blob response of file

downloadAttachment

  • downloadAttachment(url: string, isTokenRequired?: boolean): Promise<HttpResponse>

  • Get attachment using securedPermanentUrl for digital contact Few channels like Instagram require no token due to open CDN

    example
    downloadAttachment(url, isTokenRequired)

    Parameters

    • url: string
    • isTokenRequired: boolean = true

    Returns Promise<HttpResponse>

    • blob response of file

getAllChannels

  • getAllChannels(forceFetch?: boolean): Promise<Map<string, AssertsShape<{ canAgentInviteCustomersToContact: default<boolean, AnyObject, boolean>; canReplyToAnyMessage: default<boolean, AnyObject, boolean>; canSaveResponse: default<boolean, AnyObject, boolean>; channelId: RequiredStringSchema<string, AnyObject>; channelIntegrationId: default<string, AnyObject, string>; contentFormat: default<string, AnyObject, string>; externalPlatformAvatar: default<string, AnyObject, string>; externalPlatformIcon: default<string, AnyObject, string>; externalPlatformId: default<string, AnyObject, string>; hasAbilityToChangeFrom: default<boolean, AnyObject, boolean>; hasAbilityToChangeRecipient: default<boolean, AnyObject, boolean>; hasAbilityToDelete: default<boolean, AnyObject, boolean>; hasAbilityToForwardMessage: default<boolean, AnyObject, boolean>; hasAbilityToHide: default<boolean, AnyObject, boolean>; hasAbilityToLike: default<boolean, AnyObject, boolean>; hasAbilityToQuoteMessage: default<boolean, AnyObject, boolean>; hasAbilityToSendFiles: default<boolean, AnyObject, boolean>; hasAbilityToShare: default<boolean, AnyObject, boolean>; hasAbilityToTag: default<boolean, AnyObject, boolean>; hasCcAndBcc: default<boolean, AnyObject, boolean>; hasCustomerOnThirdParty: default<boolean, AnyObject, boolean>; hasEditableTitle: default<boolean, AnyObject, boolean>; hasManualOutboundFlow: default<boolean, AnyObject, boolean>; hasMultipleRecipient: default<boolean, AnyObject, boolean>; hasMultipleThreadsPerEndUser: default<boolean, AnyObject, boolean>; hasOutboundFlow: default<boolean, AnyObject, boolean>; hasOutboundTemplates: default<boolean, AnyObject, boolean>; hasPostAsPlaceholder: default<boolean, AnyObject, boolean>; hasPublishing: default<boolean, AnyObject, boolean>; hasReply: RequiredBooleanSchema<boolean, AnyObject>; hasTreeStructure: default<boolean, AnyObject, boolean>; hasVisibleRecipients: default<boolean, AnyObject, boolean>; hasVisibleTitle: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isAutomaticSignatureAttached: default<boolean, AnyObject, boolean>; isCaseBasedStorage: default<boolean, AnyObject, boolean>; isDeleted: default<boolean, AnyObject, boolean>; isHidden: default<boolean, AnyObject, boolean>; isLiveChat: default<boolean, AnyObject, boolean>; isPostWritable: default<boolean, AnyObject, boolean>; isPrivate: default<boolean, AnyObject, boolean>; isTrackingMessageDeliveryStatus: default<boolean, AnyObject, boolean>; isVisibleInSettingsChannels: default<boolean, AnyObject, boolean>; name: default<string, AnyObject, string>; nicknameOnExternalPlatform: default<string, AnyObject, string>; originId: RequiredStringSchema<string, AnyObject>; ownerUserId: default<number, AnyObject, number>; realExternalPlatformId: default<string, AnyObject, string>; replyPrefixMentionTemplate: default<string, AnyObject, string>; shouldBeNotifiedAboutReassign: default<boolean, AnyObject, boolean>; studioScript: default<string, AnyObject, string>; translationGroup: default<string, AnyObject, string>; type: default<string, AnyObject, string>; wysiwygEnabled: default<boolean, AnyObject, boolean> }>>>

  • Method to get all digital channels

    example
    • getAllChannels(true)

    Parameters

    • Optional forceFetch: boolean

    Returns Promise<Map<string, AssertsShape<{ canAgentInviteCustomersToContact: default<boolean, AnyObject, boolean>; canReplyToAnyMessage: default<boolean, AnyObject, boolean>; canSaveResponse: default<boolean, AnyObject, boolean>; channelId: RequiredStringSchema<string, AnyObject>; channelIntegrationId: default<string, AnyObject, string>; contentFormat: default<string, AnyObject, string>; externalPlatformAvatar: default<string, AnyObject, string>; externalPlatformIcon: default<string, AnyObject, string>; externalPlatformId: default<string, AnyObject, string>; hasAbilityToChangeFrom: default<boolean, AnyObject, boolean>; hasAbilityToChangeRecipient: default<boolean, AnyObject, boolean>; hasAbilityToDelete: default<boolean, AnyObject, boolean>; hasAbilityToForwardMessage: default<boolean, AnyObject, boolean>; hasAbilityToHide: default<boolean, AnyObject, boolean>; hasAbilityToLike: default<boolean, AnyObject, boolean>; hasAbilityToQuoteMessage: default<boolean, AnyObject, boolean>; hasAbilityToSendFiles: default<boolean, AnyObject, boolean>; hasAbilityToShare: default<boolean, AnyObject, boolean>; hasAbilityToTag: default<boolean, AnyObject, boolean>; hasCcAndBcc: default<boolean, AnyObject, boolean>; hasCustomerOnThirdParty: default<boolean, AnyObject, boolean>; hasEditableTitle: default<boolean, AnyObject, boolean>; hasManualOutboundFlow: default<boolean, AnyObject, boolean>; hasMultipleRecipient: default<boolean, AnyObject, boolean>; hasMultipleThreadsPerEndUser: default<boolean, AnyObject, boolean>; hasOutboundFlow: default<boolean, AnyObject, boolean>; hasOutboundTemplates: default<boolean, AnyObject, boolean>; hasPostAsPlaceholder: default<boolean, AnyObject, boolean>; hasPublishing: default<boolean, AnyObject, boolean>; hasReply: RequiredBooleanSchema<boolean, AnyObject>; hasTreeStructure: default<boolean, AnyObject, boolean>; hasVisibleRecipients: default<boolean, AnyObject, boolean>; hasVisibleTitle: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isAutomaticSignatureAttached: default<boolean, AnyObject, boolean>; isCaseBasedStorage: default<boolean, AnyObject, boolean>; isDeleted: default<boolean, AnyObject, boolean>; isHidden: default<boolean, AnyObject, boolean>; isLiveChat: default<boolean, AnyObject, boolean>; isPostWritable: default<boolean, AnyObject, boolean>; isPrivate: default<boolean, AnyObject, boolean>; isTrackingMessageDeliveryStatus: default<boolean, AnyObject, boolean>; isVisibleInSettingsChannels: default<boolean, AnyObject, boolean>; name: default<string, AnyObject, string>; nicknameOnExternalPlatform: default<string, AnyObject, string>; originId: RequiredStringSchema<string, AnyObject>; ownerUserId: default<number, AnyObject, number>; realExternalPlatformId: default<string, AnyObject, string>; replyPrefixMentionTemplate: default<string, AnyObject, string>; shouldBeNotifiedAboutReassign: default<boolean, AnyObject, boolean>; studioScript: default<string, AnyObject, string>; translationGroup: default<string, AnyObject, string>; type: default<string, AnyObject, string>; wysiwygEnabled: default<boolean, AnyObject, boolean> }>>>

    • Map of all digital channels

getAllRoutingQueues

  • getAllRoutingQueues(forceFetch?: boolean): Promise<AssertsShape<{ agentFirstResponseTime: default<number, AnyObject, number>; agentFollowOnResponseTime: default<number, AnyObject, number>; agentResponseEnabled: default<boolean, AnyObject, boolean>; customerIdleTime: default<number, AnyObject, number>; customerResponseEnabled: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; isSubqueue: RequiredStringSchema<string, AnyObject>; name: MixedSchema<any, AnyObject, any>; skillId: default<number, AnyObject, number>; timeExtensionEnabled: default<boolean, AnyObject, boolean> }>[]>

  • Method to get all routing queues

    example
    • getAllRoutingQueues()

    Parameters

    • Optional forceFetch: boolean

    Returns Promise<AssertsShape<{ agentFirstResponseTime: default<number, AnyObject, number>; agentFollowOnResponseTime: default<number, AnyObject, number>; agentResponseEnabled: default<boolean, AnyObject, boolean>; customerIdleTime: default<number, AnyObject, number>; customerResponseEnabled: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; isSubqueue: RequiredStringSchema<string, AnyObject>; name: MixedSchema<any, AnyObject, any>; skillId: default<number, AnyObject, number>; timeExtensionEnabled: default<boolean, AnyObject, boolean> }>[]>

    • routing queue list

getAttachment

  • getAttachment(attachment: AssertsShape<{ blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>): Promise<File>

  • Get attachment using securedPermanentUrl for digital contact

    example
    getAttachment(attachment)

    Parameters

    • attachment: AssertsShape<{ blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>

    Returns Promise<File>

    • downloaded file

getCanEraseMessageContentAndUserNames

  • getCanEraseMessageContentAndUserNames(): Promise<boolean>

  • Method to get can erase Message Content And UserNames flag

    example
    getCanEraseMessageContentAndUserNames();

    Returns Promise<boolean>

getContactHistory

  • getContactHistory(customerId: string, scrollToken?: string): Promise<ContactHistory>

  • Method to fetch Contact History

    example
    • Pass 2 parameter customerId & scrollToken for fetching contact history based on scrollToken value.

    Parameters

    • customerId: string
    • Optional scrollToken: string

    Returns Promise<ContactHistory>

    • API Returns contact History details for the customer

getDigitalAgentStatus

  • getDigitalAgentStatus(): Promise<unknown>

  • Method to return the Digital agent status id

    example
    this.getDigitalAgentStatus()

    Returns Promise<unknown>

getDigitalAvailableLanguagesForTranslation

  • Method to get available languages for translation

    example
    getDigitalAvailableLanguagesForTranslation();

    Returns Promise<CXoneDigitalTranslationLanguages>

    • languages

getDigitalContactSearchResult

  • getDigitalContactSearchResult(searchRequest: CXoneDigitalContactSearchRequest, forceFetchChannel?: boolean, forceFetchRoutingQueue?: boolean): Promise<AssertsShape<{ data: default<default<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>>

  • Method to get contact list based on provided query parameters

    example
    getDigitalContactSearchResult(searchRequest,false,false);

    Parameters

    • searchRequest: CXoneDigitalContactSearchRequest

      search query containing status, channel, skill etc.

    • Optional forceFetchChannel: boolean

      force fetch channel on/off

    • Optional forceFetchRoutingQueue: boolean

      force fetch routing queue on/off

    Returns Promise<AssertsShape<{ data: default<default<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { authorEndUserIdentity: any; channelId: default<string, AnyObject, string>; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactId: default<string, AnyObject, string>; createdAt: RequiredStringSchema<string, AnyObject>; customFields: default<default<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>, AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[], AssertsShape<Assign<ObjectShape, { ident: default<string, AnyObject, string>; isEditable: default<boolean, AnyObject, boolean>; isRequired: default<boolean, AnyObject, boolean>; isVisibleInCustomerCard: default<boolean, AnyObject, boolean>; isVisibleInRightPanel: default<boolean, AnyObject, boolean>; label: default<string, AnyObject, string>; selectedValue: default<string, AnyObject, string>; type: default<string, AnyObject, string>; value: default<string, AnyObject, string>; values: OptionalArraySchema<AnySchema<any, any, any>, any, any[]> }>>[]>; direction: RequiredStringSchema<string, AnyObject>; endUser: any; endUserRecipients: any; id: RequiredStringSchema<string, AnyObject>; inboundCount: default<number, AnyObject, number>; inboxAssignee: default<number, AnyObject, number>; inboxAssigneeLastAssignedAt: default<Date, AnyObject, Date>; inboxAssigneeUser: any; interactionId: default<string, AnyObject, string>; isPrivateChannel: default<boolean, AnyObject, boolean>; outboundCount: default<number, AnyObject, number>; ownerAssigneeUser: any; preview: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; routingQueueId: default<string, AnyObject, string>; routingQueuePriority: default<string, AnyObject, string>; skillId: default<number, AnyObject, number>; skillName: default<string, AnyObject, string>; sla: default<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>, AssertsShape<Assign<ObjectShape, { firstResponseTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>>; solutionTime: default<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>, AssertsShape<Assign<ObjectShape, { alreadyHasValue: default<boolean, AnyObject, boolean>; raw: default<number, AnyObject, number> }>>> }>>>; status: RequiredStringSchema<string, AnyObject>; statusUpdatedAt: default<Date, AnyObject, Date>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: RequiredStringSchema<string, AnyObject> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>>

    • contact list array

getDigitalCustomerSearchResult

  • getDigitalCustomerSearchResult(searchRequest: CXoneDigitalCustomerSearchRequest): Promise<AssertsShape<{ _links: default<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>>>; data: default<default<Assign<ObjectShape, { customFields: any; firstName: default<string, AnyObject, string>; fullName: default<string, AnyObject, string>; id: default<string, AnyObject, string>; identities: any; image: default<string, AnyObject, string>; messageStatistics: any; surname: default<string, AnyObject, string>; updatedAt: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { customFields: any; firstName: default<string, AnyObject, string>; fullName: default<string, AnyObject, string>; id: default<string, AnyObject, string>; identities: any; image: default<string, AnyObject, string>; messageStatistics: any; surname: default<string, AnyObject, string>; updatedAt: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { customFields: any; firstName: default<string, AnyObject, string>; fullName: default<string, AnyObject, string>; id: default<string, AnyObject, string>; identities: any; image: default<string, AnyObject, string>; messageStatistics: any; surname: default<string, AnyObject, string>; updatedAt: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { customFields: any; firstName: default<string, AnyObject, string>; fullName: default<string, AnyObject, string>; id: default<string, AnyObject, string>; identities: any; image: default<string, AnyObject, string>; messageStatistics: any; surname: default<string, AnyObject, string>; updatedAt: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { customFields: any; firstName: default<string, AnyObject, string>; fullName: default<string, AnyObject, string>; id: default<string, AnyObject, string>; identities: any; image: default<string, AnyObject, string>; messageStatistics: any; surname: default<string, AnyObject, string>; updatedAt: default<string, AnyObject, string> }>>[]>; hits: RequiredNumberSchema<number, AnyObject> }>>

  • Method to get customers list

    example
    getDigitalCustomerSearchResult('MjAyMC0w');

    Parameters

    Returns Promise<AssertsShape<{ _links: default<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>>>; data: default<default<Assign<ObjectShape, { customFields: any; firstName: default<string, AnyObject, string>; fullName: default<string, AnyObject, string>; id: default<string, AnyObject, string>; identities: any; image: default<string, AnyObject, string>; messageStatistics: any; surname: default<string, AnyObject, string>; updatedAt: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { customFields: any; firstName: default<string, AnyObject, string>; fullName: default<string, AnyObject, string>; id: default<string, AnyObject, string>; identities: any; image: default<string, AnyObject, string>; messageStatistics: any; surname: default<string, AnyObject, string>; updatedAt: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { customFields: any; firstName: default<string, AnyObject, string>; fullName: default<string, AnyObject, string>; id: default<string, AnyObject, string>; identities: any; image: default<string, AnyObject, string>; messageStatistics: any; surname: default<string, AnyObject, string>; updatedAt: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { customFields: any; firstName: default<string, AnyObject, string>; fullName: default<string, AnyObject, string>; id: default<string, AnyObject, string>; identities: any; image: default<string, AnyObject, string>; messageStatistics: any; surname: default<string, AnyObject, string>; updatedAt: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { customFields: any; firstName: default<string, AnyObject, string>; fullName: default<string, AnyObject, string>; id: default<string, AnyObject, string>; identities: any; image: default<string, AnyObject, string>; messageStatistics: any; surname: default<string, AnyObject, string>; updatedAt: default<string, AnyObject, string> }>>[]>; hits: RequiredNumberSchema<number, AnyObject> }>>

    • customers list (default returns 20 records at a time with each scroll token pagination)

getDigitalMessageSearchResult

  • getDigitalMessageSearchResult(searchRequest: CXoneDigitalMessageSearchRequest, forceFetchChannel?: boolean): Promise<AssertsShape<{ data: default<default<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; 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id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>>

  • Method to get messages list based on provided query parameters on interaction search

    example
    getDigitalMessageSearchResult(searchRequest);

    Parameters

    Returns Promise<AssertsShape<{ data: default<default<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; 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name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { _changes: default<default<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { currentValue: MixedSchema<any, AnyObject, any>; fieldName: default<string, AnyObject, string> }>>[]>; attachments: default<default<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { blobUrl: default<string, AnyObject, string>; canBeStored: default<boolean, AnyObject, boolean>; fileName: default<string, AnyObject, string>; friendlyName: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; isInline: RequiredBooleanSchema<boolean, AnyObject>; mimeType: default<string, AnyObject, string>; previewUrl: default<string, AnyObject, string>; securedPermanentUrl: RequiredStringSchema<string, AnyObject>; url: default<string, AnyObject, string> }>>[]>; authorEndUserIdentity: any; authorNameRemoved: any; authorUser: any; channel: any; channelName: default<string, AnyObject, string>; channelType: default<string, AnyObject, string>; contactNumber: default<string, AnyObject, string>; contentRemoved: any; createdAt: RequiredStringSchema<string, AnyObject>; customerStatistics: any; delivered: default<default<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[], AssertsShape<Assign<ObjectShape, { deliveredAt: default<string, AnyObject, string>; isSuccess: default<boolean, AnyObject, boolean>; reason: default<string, AnyObject, string> }>>[]>; deviceFingerprint: any; direction: RequiredStringSchema<string, AnyObject>; forward: any; hasAdditionalMessageContent: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isDeletedOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isHiddenOnExternalPlatform: RequiredBooleanSchema<boolean, AnyObject>; isRead: default<boolean, AnyObject, boolean>; isRelatedMessage: default<boolean, AnyObject, boolean>; isReplyAllowed: default<boolean, AnyObject, boolean>; isReplyToSpecificMessage: default<boolean, AnyObject, boolean>; messageContent: any; messageNotes: default<default<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>, AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[], AssertsShape<Assign<ObjectShape, { content: RequiredStringSchema<string, AnyObject>; createdAt: RequiredStringSchema<string, AnyObject>; currentAssignee: default<string, AnyObject, string>; id: RequiredStringSchema<string, AnyObject>; message: default<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { id: RequiredStringSchema<string, AnyObject> }>>>; status: default<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { type: RequiredStringSchema<string, AnyObject> }>>>; updatedAt: RequiredStringSchema<string, AnyObject>; user: any }>>[]>; postId: RequiredStringSchema<string, AnyObject>; reactionStatistics: any; readAt: default<string, AnyObject, string>; recipients: default<default<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { idOnExternalPlatform: RequiredStringSchema<string, AnyObject>; isPrimary: RequiredBooleanSchema<boolean, AnyObject>; isPrivate: RequiredBooleanSchema<boolean, AnyObject>; name: RequiredStringSchema<string, AnyObject> }>>[]>; replyChannel: any; replyToMessage: any; sentStatus: default<string, AnyObject, string>; tags: default<default<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>, AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[], AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>; threadId: RequiredStringSchema<string, AnyObject>; threadIdOnExternalPlatform: default<string, AnyObject, string>; title: default<string, AnyObject, string>; url: default<string, AnyObject, string>; xTraceId: default<string, AnyObject, string> }>>[]>; hits: RequiredNumberSchema<number, AnyObject>; scrollToken: default<string, AnyObject, string> }>>

    • messages list

getDigitalMessageTagByName

  • getDigitalMessageTagByName(tagName: string, pageNumber: string): Promise<HttpResponse>

  • Method to getDigitalMessageTagByName

    example

    getDigitalMessageTagByName('Test', '1')

    Parameters

    • tagName: string
    • pageNumber: string

    Returns Promise<HttpResponse>

    response from API

getDigitalMessageTags

  • getDigitalMessageTags(): Promise<AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>

  • Method to getDigitalMessageTags

    example

    getDigitalMessageTags()

    Returns Promise<AssertsShape<Assign<ObjectShape, { color: RequiredStringSchema<string, AnyObject>; id: RequiredNumberSchema<number, AnyObject>; title: RequiredStringSchema<string, AnyObject> }>>[]>

    response from API

getDigitalMessageTagsByPage

  • getDigitalMessageTagsByPage(pageNumber: number): Promise<HttpResponse>

  • Method to getDigitalMessageTagByName

    example

    getDigitalMessageTagsByPage('1')

    Parameters

    • pageNumber: number

    Returns Promise<HttpResponse>

    response from API

getDigitalThreadSearchResult

  • getDigitalThreadSearchResult(searchRequest: CXoneDigitalThreadSearchRequest): Promise<AssertsShape<{ _context: any; _links: default<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>>>; data: any; totalRecords: RequiredNumberSchema<number, AnyObject> }>>

  • Method to get threads list based on provided query parameters on interaction search

    example
    getDigitalThreadSearchResult(searchRequest);

    Parameters

    Returns Promise<AssertsShape<{ _context: any; _links: default<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { next: default<string, AnyObject, string>; previous: default<string, AnyObject, string>; self: default<string, AnyObject, string> }>>>; data: any; totalRecords: RequiredNumberSchema<number, AnyObject> }>>

    • threads list

getDigitalUserDetails

  • Method to get user slot details

    example

    Returns Promise<HttpResponse>

getExternalPlatformTemplates

  • getExternalPlatformTemplates(channelId: string): Promise<AssertsShape<{ category: default<string, AnyObject, string>; messageContent: default<Assign<ObjectShape, { payload: default<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>>; type: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { payload: default<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>>; type: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { payload: default<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>>; type: default<string, AnyObject, string> }>>>; template: default<string, AnyObject, string> }>[]>

  • Method to get External Platform Templates for channels like whatsapp

    example
    • digitalService.getExternalPlatformTemplates('ind_whatsapp_62c689b998f02300efd28845')

    Parameters

    • channelId: string

      channel Id for which external template is configured

    Returns Promise<AssertsShape<{ category: default<string, AnyObject, string>; messageContent: default<Assign<ObjectShape, { payload: default<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>>; type: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { payload: default<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>>; type: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { payload: default<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>, AssertsShape<Assign<ObjectShape, { elements: default<default<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>, AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>>, AnyObject, TypeOfShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[], AssertsShape<Assign<ObjectShape, { id: default<string, AnyObject, string>; template: default<string, AnyObject, string>; text: default<string, AnyObject, string>; type: default<string, AnyObject, string>; variables: MixedSchema<any, AnyObject, any> }>>[]>; postback: default<string, AnyObject, string> }>>>; type: default<string, AnyObject, string> }>>>; template: default<string, AnyObject, string> }>[]>

    • List of templates

getFavQuickReplies

  • getFavQuickReplies(isOutbound: boolean): Promise<FavQuickReply[]>

  • Method to get fav quick Replies

    example

    -getFavQuickReplies(true)

    Parameters

    • isOutbound: boolean

      represents outbound or not

    Returns Promise<FavQuickReply[]>

getOBChannels

  • getOBChannels(forceApiCall?: boolean): Promise<AssertsShape<{ canAgentInviteCustomersToContact: default<boolean, AnyObject, boolean>; canReplyToAnyMessage: default<boolean, AnyObject, boolean>; canSaveResponse: default<boolean, AnyObject, boolean>; channelId: RequiredStringSchema<string, AnyObject>; channelIntegrationId: default<string, AnyObject, string>; contentFormat: default<string, AnyObject, string>; externalPlatformAvatar: default<string, AnyObject, string>; externalPlatformIcon: default<string, AnyObject, string>; externalPlatformId: default<string, AnyObject, string>; hasAbilityToChangeFrom: default<boolean, AnyObject, boolean>; hasAbilityToChangeRecipient: default<boolean, AnyObject, boolean>; hasAbilityToDelete: default<boolean, AnyObject, boolean>; hasAbilityToForwardMessage: default<boolean, AnyObject, boolean>; hasAbilityToHide: default<boolean, AnyObject, boolean>; hasAbilityToLike: default<boolean, AnyObject, boolean>; hasAbilityToQuoteMessage: default<boolean, AnyObject, boolean>; hasAbilityToSendFiles: default<boolean, AnyObject, boolean>; hasAbilityToShare: default<boolean, AnyObject, boolean>; hasAbilityToTag: default<boolean, AnyObject, boolean>; hasCcAndBcc: default<boolean, AnyObject, boolean>; hasCustomerOnThirdParty: default<boolean, AnyObject, boolean>; hasEditableTitle: default<boolean, AnyObject, boolean>; hasManualOutboundFlow: default<boolean, AnyObject, boolean>; hasMultipleRecipient: default<boolean, AnyObject, boolean>; hasMultipleThreadsPerEndUser: default<boolean, AnyObject, boolean>; hasOutboundFlow: default<boolean, AnyObject, boolean>; hasOutboundTemplates: default<boolean, AnyObject, boolean>; hasPostAsPlaceholder: default<boolean, AnyObject, boolean>; hasPublishing: default<boolean, AnyObject, boolean>; hasReply: RequiredBooleanSchema<boolean, AnyObject>; hasTreeStructure: default<boolean, AnyObject, boolean>; hasVisibleRecipients: default<boolean, AnyObject, boolean>; hasVisibleTitle: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isAutomaticSignatureAttached: default<boolean, AnyObject, boolean>; isCaseBasedStorage: default<boolean, AnyObject, boolean>; isDeleted: default<boolean, AnyObject, boolean>; isHidden: default<boolean, AnyObject, boolean>; isLiveChat: default<boolean, AnyObject, boolean>; isPostWritable: default<boolean, AnyObject, boolean>; isPrivate: default<boolean, AnyObject, boolean>; isTrackingMessageDeliveryStatus: default<boolean, AnyObject, boolean>; isVisibleInSettingsChannels: default<boolean, AnyObject, boolean>; name: default<string, AnyObject, string>; nicknameOnExternalPlatform: default<string, AnyObject, string>; originId: RequiredStringSchema<string, AnyObject>; ownerUserId: default<number, AnyObject, number>; realExternalPlatformId: default<string, AnyObject, string>; replyPrefixMentionTemplate: default<string, AnyObject, string>; shouldBeNotifiedAboutReassign: default<boolean, AnyObject, boolean>; studioScript: default<string, AnyObject, string>; translationGroup: default<string, AnyObject, string>; type: default<string, AnyObject, string>; wysiwygEnabled: default<boolean, AnyObject, boolean> }>[]>

  • Method to get digital Outbound channels

    example

    Parameters

    • Optional forceApiCall: boolean

      Forcefully invoke the API for Outbound Channels

    Returns Promise<AssertsShape<{ canAgentInviteCustomersToContact: default<boolean, AnyObject, boolean>; canReplyToAnyMessage: default<boolean, AnyObject, boolean>; canSaveResponse: default<boolean, AnyObject, boolean>; channelId: RequiredStringSchema<string, AnyObject>; channelIntegrationId: default<string, AnyObject, string>; contentFormat: default<string, AnyObject, string>; externalPlatformAvatar: default<string, AnyObject, string>; externalPlatformIcon: default<string, AnyObject, string>; externalPlatformId: default<string, AnyObject, string>; hasAbilityToChangeFrom: default<boolean, AnyObject, boolean>; hasAbilityToChangeRecipient: default<boolean, AnyObject, boolean>; hasAbilityToDelete: default<boolean, AnyObject, boolean>; hasAbilityToForwardMessage: default<boolean, AnyObject, boolean>; hasAbilityToHide: default<boolean, AnyObject, boolean>; hasAbilityToLike: default<boolean, AnyObject, boolean>; hasAbilityToQuoteMessage: default<boolean, AnyObject, boolean>; hasAbilityToSendFiles: default<boolean, AnyObject, boolean>; hasAbilityToShare: default<boolean, AnyObject, boolean>; hasAbilityToTag: default<boolean, AnyObject, boolean>; hasCcAndBcc: default<boolean, AnyObject, boolean>; hasCustomerOnThirdParty: default<boolean, AnyObject, boolean>; hasEditableTitle: default<boolean, AnyObject, boolean>; hasManualOutboundFlow: default<boolean, AnyObject, boolean>; hasMultipleRecipient: default<boolean, AnyObject, boolean>; hasMultipleThreadsPerEndUser: default<boolean, AnyObject, boolean>; hasOutboundFlow: default<boolean, AnyObject, boolean>; hasOutboundTemplates: default<boolean, AnyObject, boolean>; hasPostAsPlaceholder: default<boolean, AnyObject, boolean>; hasPublishing: default<boolean, AnyObject, boolean>; hasReply: RequiredBooleanSchema<boolean, AnyObject>; hasTreeStructure: default<boolean, AnyObject, boolean>; hasVisibleRecipients: default<boolean, AnyObject, boolean>; hasVisibleTitle: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isAutomaticSignatureAttached: default<boolean, AnyObject, boolean>; isCaseBasedStorage: default<boolean, AnyObject, boolean>; isDeleted: default<boolean, AnyObject, boolean>; isHidden: default<boolean, AnyObject, boolean>; isLiveChat: default<boolean, AnyObject, boolean>; isPostWritable: default<boolean, AnyObject, boolean>; isPrivate: default<boolean, AnyObject, boolean>; isTrackingMessageDeliveryStatus: default<boolean, AnyObject, boolean>; isVisibleInSettingsChannels: default<boolean, AnyObject, boolean>; name: default<string, AnyObject, string>; nicknameOnExternalPlatform: default<string, AnyObject, string>; originId: RequiredStringSchema<string, AnyObject>; ownerUserId: default<number, AnyObject, number>; realExternalPlatformId: default<string, AnyObject, string>; replyPrefixMentionTemplate: default<string, AnyObject, string>; shouldBeNotifiedAboutReassign: default<boolean, AnyObject, boolean>; studioScript: default<string, AnyObject, string>; translationGroup: default<string, AnyObject, string>; type: default<string, AnyObject, string>; wysiwygEnabled: default<boolean, AnyObject, boolean> }>[]>

getQuickResponses

  • Method to get quick responses includes secure forms, rich text & quick replies

    example
    • digitalService.getQuickResponses()

    Parameters

    • Optional channels: string[]

      channel ids to be passed to get channel specific list (optional)

    Returns Promise<CXoneDigitalQuickReply[]>

    • list of all types of quick responses

getRequiredDateFormat

  • getRequiredDateFormat(date: string): string

  • Method to parse date in required format

    example
    • Pass 1 parameter date

    Parameters

    • date: string

    Returns string

    • Method returns parsed date in 'mm/dd/yyyy

getUserSlotDetails

  • getUserSlotDetails(): Promise<AssertsShape<Assign<ObjectShape, { caseId: default<string, AnyObject, string>; postId: default<string, AnyObject, string>; slotId: default<string, AnyObject, string> }>>[]>

  • Method to get user slot details

    example

    Returns Promise<AssertsShape<Assign<ObjectShape, { caseId: default<string, AnyObject, string>; postId: default<string, AnyObject, string>; slotId: default<string, AnyObject, string> }>>[]>

Private invokeOBChannelAPI

  • invokeOBChannelAPI(): Promise<AssertsShape<{ canAgentInviteCustomersToContact: default<boolean, AnyObject, boolean>; canReplyToAnyMessage: default<boolean, AnyObject, boolean>; canSaveResponse: default<boolean, AnyObject, boolean>; channelId: RequiredStringSchema<string, AnyObject>; channelIntegrationId: default<string, AnyObject, string>; contentFormat: default<string, AnyObject, string>; externalPlatformAvatar: default<string, AnyObject, string>; externalPlatformIcon: default<string, AnyObject, string>; externalPlatformId: default<string, AnyObject, string>; hasAbilityToChangeFrom: default<boolean, AnyObject, boolean>; hasAbilityToChangeRecipient: default<boolean, AnyObject, boolean>; hasAbilityToDelete: default<boolean, AnyObject, boolean>; hasAbilityToForwardMessage: default<boolean, AnyObject, boolean>; hasAbilityToHide: default<boolean, AnyObject, boolean>; hasAbilityToLike: default<boolean, AnyObject, boolean>; hasAbilityToQuoteMessage: default<boolean, AnyObject, boolean>; hasAbilityToSendFiles: default<boolean, AnyObject, boolean>; hasAbilityToShare: default<boolean, AnyObject, boolean>; hasAbilityToTag: default<boolean, AnyObject, boolean>; hasCcAndBcc: default<boolean, AnyObject, boolean>; hasCustomerOnThirdParty: default<boolean, AnyObject, boolean>; hasEditableTitle: default<boolean, AnyObject, boolean>; hasManualOutboundFlow: default<boolean, AnyObject, boolean>; hasMultipleRecipient: default<boolean, AnyObject, boolean>; hasMultipleThreadsPerEndUser: default<boolean, AnyObject, boolean>; hasOutboundFlow: default<boolean, AnyObject, boolean>; hasOutboundTemplates: default<boolean, AnyObject, boolean>; hasPostAsPlaceholder: default<boolean, AnyObject, boolean>; hasPublishing: default<boolean, AnyObject, boolean>; hasReply: RequiredBooleanSchema<boolean, AnyObject>; hasTreeStructure: default<boolean, AnyObject, boolean>; hasVisibleRecipients: default<boolean, AnyObject, boolean>; hasVisibleTitle: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isAutomaticSignatureAttached: default<boolean, AnyObject, boolean>; isCaseBasedStorage: default<boolean, AnyObject, boolean>; isDeleted: default<boolean, AnyObject, boolean>; isHidden: default<boolean, AnyObject, boolean>; isLiveChat: default<boolean, AnyObject, boolean>; isPostWritable: default<boolean, AnyObject, boolean>; isPrivate: default<boolean, AnyObject, boolean>; isTrackingMessageDeliveryStatus: default<boolean, AnyObject, boolean>; isVisibleInSettingsChannels: default<boolean, AnyObject, boolean>; name: default<string, AnyObject, string>; nicknameOnExternalPlatform: default<string, AnyObject, string>; originId: RequiredStringSchema<string, AnyObject>; ownerUserId: default<number, AnyObject, number>; realExternalPlatformId: default<string, AnyObject, string>; replyPrefixMentionTemplate: default<string, AnyObject, string>; shouldBeNotifiedAboutReassign: default<boolean, AnyObject, boolean>; studioScript: default<string, AnyObject, string>; translationGroup: default<string, AnyObject, string>; type: default<string, AnyObject, string>; wysiwygEnabled: default<boolean, AnyObject, boolean> }>[]>

  • Method to invoke API for getting digital Outbound channels

    example

    Returns Promise<AssertsShape<{ canAgentInviteCustomersToContact: default<boolean, AnyObject, boolean>; canReplyToAnyMessage: default<boolean, AnyObject, boolean>; canSaveResponse: default<boolean, AnyObject, boolean>; channelId: RequiredStringSchema<string, AnyObject>; channelIntegrationId: default<string, AnyObject, string>; contentFormat: default<string, AnyObject, string>; externalPlatformAvatar: default<string, AnyObject, string>; externalPlatformIcon: default<string, AnyObject, string>; externalPlatformId: default<string, AnyObject, string>; hasAbilityToChangeFrom: default<boolean, AnyObject, boolean>; hasAbilityToChangeRecipient: default<boolean, AnyObject, boolean>; hasAbilityToDelete: default<boolean, AnyObject, boolean>; hasAbilityToForwardMessage: default<boolean, AnyObject, boolean>; hasAbilityToHide: default<boolean, AnyObject, boolean>; hasAbilityToLike: default<boolean, AnyObject, boolean>; hasAbilityToQuoteMessage: default<boolean, AnyObject, boolean>; hasAbilityToSendFiles: default<boolean, AnyObject, boolean>; hasAbilityToShare: default<boolean, AnyObject, boolean>; hasAbilityToTag: default<boolean, AnyObject, boolean>; hasCcAndBcc: default<boolean, AnyObject, boolean>; hasCustomerOnThirdParty: default<boolean, AnyObject, boolean>; hasEditableTitle: default<boolean, AnyObject, boolean>; hasManualOutboundFlow: default<boolean, AnyObject, boolean>; hasMultipleRecipient: default<boolean, AnyObject, boolean>; hasMultipleThreadsPerEndUser: default<boolean, AnyObject, boolean>; hasOutboundFlow: default<boolean, AnyObject, boolean>; hasOutboundTemplates: default<boolean, AnyObject, boolean>; hasPostAsPlaceholder: default<boolean, AnyObject, boolean>; hasPublishing: default<boolean, AnyObject, boolean>; hasReply: RequiredBooleanSchema<boolean, AnyObject>; hasTreeStructure: default<boolean, AnyObject, boolean>; hasVisibleRecipients: default<boolean, AnyObject, boolean>; hasVisibleTitle: default<boolean, AnyObject, boolean>; id: RequiredStringSchema<string, AnyObject>; idOnExternalPlatform: default<string, AnyObject, string>; isAutomaticSignatureAttached: default<boolean, AnyObject, boolean>; isCaseBasedStorage: default<boolean, AnyObject, boolean>; isDeleted: default<boolean, AnyObject, boolean>; isHidden: default<boolean, AnyObject, boolean>; isLiveChat: default<boolean, AnyObject, boolean>; isPostWritable: default<boolean, AnyObject, boolean>; isPrivate: default<boolean, AnyObject, boolean>; isTrackingMessageDeliveryStatus: default<boolean, AnyObject, boolean>; isVisibleInSettingsChannels: default<boolean, AnyObject, boolean>; name: default<string, AnyObject, string>; nicknameOnExternalPlatform: default<string, AnyObject, string>; originId: RequiredStringSchema<string, AnyObject>; ownerUserId: default<number, AnyObject, number>; realExternalPlatformId: default<string, AnyObject, string>; replyPrefixMentionTemplate: default<string, AnyObject, string>; shouldBeNotifiedAboutReassign: default<boolean, AnyObject, boolean>; studioScript: default<string, AnyObject, string>; translationGroup: default<string, AnyObject, string>; type: default<string, AnyObject, string>; wysiwygEnabled: default<boolean, AnyObject, boolean> }>[]>

markFavQuickReplies

  • markFavQuickReplies(favQReply: FavQuickReply, isOutbound: boolean): Promise<void>

  • Method to mark a quickReply as favorite

    example

    -markFavQuickReplies(reply, true)

    Parameters

    • favQReply: FavQuickReply

      represents current reply

    • isOutbound: boolean

      represents outbound or not

    Returns Promise<void>

removeMessageReaction

  • Method to remove message reaction

    example
    • removeMessageReaction('b2ebad83-f9c2-489f-8441-3868e00b8099', 'like');

    Parameters

    • messageId: string

      Id of the message

    • reactionType: ReactionType = ReactionType.LIKE

      reaction type eg. - like/ smile/ laugh etc

    Returns Promise<HttpResponse>

translateMessages

  • translateMessages(messages: Omit<CXoneDigitalTranslationApiRequest, "id">[], timeoutInMs?: number): Promise<AssertsShape<{ result: default<OptionalObjectSchema<{ text: default<string, AnyObject, string> }, AnyObject, TypeOfShape<{ text: default<string, AnyObject, string> }>>, AnyObject, TypeOfShape<{ text: default<string, AnyObject, string> }>[], AssertsShape<{ text: default<string, AnyObject, string> }>[]> }>>

  • Parameters

    Returns Promise<AssertsShape<{ result: default<OptionalObjectSchema<{ text: default<string, AnyObject, string> }, AnyObject, TypeOfShape<{ text: default<string, AnyObject, string> }>>, AnyObject, TypeOfShape<{ text: default<string, AnyObject, string> }>[], AssertsShape<{ text: default<string, AnyObject, string> }>[]> }>>

unmarkFavQuickReplies

  • unmarkFavQuickReplies(favQReply: FavQuickReply, isOutbound: boolean): Promise<void>

  • Method to unmark a quickReply as favorite

    example

    -unmarkFavQuickReplies(reply, true)

    Parameters

    • favQReply: FavQuickReply

      represents current reply

    • isOutbound: boolean

      represents outbound or not

    Returns Promise<void>

updateCaseCustomFields

  • updateCaseCustomFields(customFields: CustomerCardCustomFieldDetails): Promise<HttpResponse>

  • Method to update all custom fields for Case

    example

    Parameters

    • customFields: CustomerCardCustomFieldDetails

    Returns Promise<HttpResponse>

    • API Returns Response code with success or failure

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