@example
const personalConnection = new PersonalConnectionService();
Method to create singleton object of the class
@example
const personalConnectionService = PersonalConnectionService.instance;
This call updates the contact state and allows subsequent calls to update the outcome status of the contact. The contact should have been routed to the Agent in a dialing state.
contact id
This method will update the outcome value of an independent call contact after the call is placed in a separate telephony system. This should only be called a single time on a contact to indicate the final outcome for the call.
Service method to login to pc dialer
Log into the PC dialer skill
Service method to logout of pc dialer
This method sets the primary and secondary dispositions on a contact after that contact has been disconnected. This API call allows you to select the Disposition, provide any notes as part of the dispositioning of the contact, and to provide a commitment amount, or a callback time and phone number.
Snoozes a preview personal connection contact. The contact will be delivered to another agent.
contact id
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Class to make Personal Connection calls