Class VoiceBioHubService

Class to handle VoiceBioHubService API calls

Hierarchy

VoiceBioHubService

Index

Constructors

constructor

Properties

Methods

Constructors

constructor

new VoiceBioHubService(): VoiceBioHubService

example
Returns VoiceBioHubService

Properties

Private VOICE_BIO_AGENT_LOGIN

VOICE_BIO_AGENT_LOGIN: string = 'InContactAPI/services/v15.0/adaptor/voicebiohub/voicebioagentlogin'

Private VOICE_BIO_AGENT_LOGOUT

VOICE_BIO_AGENT_LOGOUT: string = 'InContactAPI/services/v15.0/adaptor/voicebiohub/voicebioagentlogout'

Private VOICE_BIO_SUBMIT_PATRON

VOICE_BIO_SUBMIT_PATRON: string = 'InContactAPI/services/v15.0/adaptor/voicebiohub/voicebioaction'

Private auth

auth: CXoneAuth

logger

logger: Logger = ...

Protected utilService

utilService: HttpUtilService = ...

Methods

voiceBioAgentLogin

voiceBioAgentLogin(voiceBioAgentLoginRequest: VoiceBioAgentActionRequest): Promise<HttpResponse | CXoneSdkError>

Method to authenticate agent
example
- voiceBioAgentLogin(voiceBioAgentLoginRequest)
Parameters
- voiceBioAgentLoginRequest: VoiceBioAgentActionRequest
  
  parameter of type VoiceBioAgentLoginRequest
Returns Promise<HttpResponse | CXoneSdkError>
- Returns Success/Failure of the API

voiceBioAgentLogout

voiceBioAgentLogout(voiceBioAgentLogOutRequest: VoiceBioAgentActionRequest): Promise<HttpResponse | CXoneSdkError>

Method to LOGOUT agent from voice bio system
example
- voiceBioAgentLogout(VoiceBioAgentActionRequest)
Parameters
- voiceBioAgentLogOutRequest: VoiceBioAgentActionRequest
Returns Promise<HttpResponse | CXoneSdkError>
- Returns Success/Failure of the API

voiceBioHubPatronActions

voiceBioHubPatronActions(voiceBioCustomerActionRequest: voiceBioPatronActions): Promise<HttpResponse | CXoneSdkError>

Method for patron login in voice bio system
example
- voiceBioCustomerLogin(VoiceBioCustomerLogin)
Parameters
- voiceBioCustomerActionRequest: voiceBioPatronActions
Returns Promise<HttpResponse | CXoneSdkError>
- Returns Success/Failure of the API

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