CXoneDigitalEventType | nice-cxone-acd-agent-apps

Index

Enumeration Members

CASE_INBOX_ASSIGNED

CASE_INBOX_ASSIGNED: "CaseInboxAssigned"

remarks

event type to publish to UI for assigned cases(Not websocket event).

CASE_INBOX_ASSIGNEE_CHANGED

CASE_INBOX_ASSIGNEE_CHANGED: "CaseInboxAssigneeChanged"

remarks

actual websocket event type for case inbox assignee changed.

CASE_INBOX_UNASSIGNED

CASE_INBOX_UNASSIGNED: "CaseInboxUnassigned"

remarks

event type to publish to UI for unassigned cases(Not websocket event).

CASE_STATUS_CHANGED

CASE_STATUS_CHANGED: "CaseStatusChanged"

remarks

actual websocket event type for case status changed.

MESSAGE_ADDED_INTO_CASE

MESSAGE_ADDED_INTO_CASE: "MessageAddedIntoCase"

remarks

actual websocket event type for message added into case.

MESSAGE_CREATED

MESSAGE_CREATED: "MessageCreated"

remarks

websocket event for message created.

MESSAGE_DELIVERY_STATUS_CHANGED

MESSAGE_DELIVERY_STATUS_CHANGED: "MessageDeliveryStatusChanged"

remarks

websocket event type to publish to UI for message delivery status changed

MESSAGE_NOTE_CREATED

MESSAGE_NOTE_CREATED: "MessageNoteCreated"

remarks

websocket event type to publish to UI for message note created.

MESSAGE_NOTE_DELETED

MESSAGE_NOTE_DELETED: "MessageNoteDeleted"

remarks

websocket event type to publish to UI for message note deletion.

MESSAGE_NOTE_UPDATED

MESSAGE_NOTE_UPDATED: "MessageNoteUpdated"

remarks

websocket event type to publish to UI for message note updated.

MESSAGE_PREVIEW

MESSAGE_PREVIEW: "MessagePreviewCreated"

remarks

websocket event type to publish to UI for message preview

MESSAGE_SEEN_CHANGED

MESSAGE_SEEN_CHANGED: "MessageSeenChanged"

remarks

websocket event type to publish to UI for message seen changed

MESSAGE_UPDATED

MESSAGE_UPDATED: "MessageUpdated"

remarks

websocket event type to publish to UI for message tag is updated.

SENDER_TYPING_END

SENDER_TYPING_END: "SenderTypingEnded"

remarks

websocket event type to publish to UI for Sender typing end.

SENDER_TYPING_START

SENDER_TYPING_START: "SenderTypingStarted"

remarks

websocket event type to publish to UI for Sender typing started.