Options
All
  • Public
  • Public/Protected
  • All
Menu

Enumeration InteractionSearchStatus

Enum for Interaction Search status

Index

Enumeration Members

CLOSED: "closed"

The contact is closed when there is no further communication

ESCALATED: "escalated"

The contact is escalated to some other agent

NEW: "new"

Initial Case Status when the contact is accepted by agent

OPEN: "open"

Contact is being handled by agent

PENDING: "pending"

The communication is still in progress for the contact

RESOLVED: "resolved"

The contact is resolved after communication

Generated using TypeDoc