PermissionKeys | nice-cxone-acd-agent-apps

Enum for CXone Agent related permission keys.

Index

ACS: "LaunchACS"

permission key of showing or hiding the ACS radio button during preference selection after the user logged in the application.

AGENTLEG_AUTOACCEPT: "AgentSoftPhoneAutoAccept"

permission key whether Agent soft phone login allow auto accept of contacts

AGENT_PHONE: "AgentPhone"

permission key of Agent normal phone login access

AGENT_SOFTPHONE: "AgentSoftPhone"

permission key of Agent soft phone login access

AGENT_STATION: "AgentStation"

permission key of Agent station login access

CXONE_AGENT: "CxoneAgent"

permission key for checking CXOne Agent access given

DIGITAL_SEARCH_CASES: "deSearchCases"

permission key of Case tab of Digital interaction search

DIGITAL_SEARCH_CUSTOMERS: "deSearchCustomers"

permission key of Customer tab of Digital interaction search

DIGITAL_SEARCH_MESSAGES: "deSearchMessages"

permission key of Message tab of Digital interaction search

DIGITAL_SEARCH_THREADS: "deSearchPosts"

permission key of Thread tab of Digital interaction search

HIDE_CREATE_COMMITMENTS: "HideCreateCommitments"

permission key for Commitment hide feature