Agent Id. For Type "S" callbacks set with Max, the agent id will be the agent that schedules callback.
For Type "S" callbacks set with Thin Agent, the agent id will return "-1".
callbackId
callbackId:number
remarks
Scheduled Callback Id
callbackTime
callbackTime:Date
remarks
ISO 8601 time requested for Scheduled Callback
dialNumber
dialNumber:string
remarks
Phone number to be dialed by Agent
firstName
firstName:string
remarks
First name of Agent callback is targeted to
lastName
lastName:string
remarks
Last name of Agent callback is targeted to
notes
notes:string
remarks
Any notes entered into the Scheduled Callback
origNumber
origNumber:string
remarks
Phone number from which the Scheduled Callback originated
skillId
skillId:number
remarks
Outbound Skill Id to be used for callback
target
target:string
remarks
"A" if targeted to an Agent or "S" if targeted to a skill
Interface for commitment details response