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Interface PerformanceReport

Formatted object to display in UI for PerformanceReport

Hierarchy

  • PerformanceReport

Index

Properties

Properties

channelType

channelType: string
remarks

channelType: The name of the channel type ex: inbound/outbound "

percentage

percentage: number
remarks

percentage: Percentage of inbound/outbound calls handled by an agent with the team"

teamCount

teamCount: number
remarks

team: Number of inbound/outbound calls handled by the team"

yourCount

yourCount: number
remarks

you: Number of inbound/outbound calls handled by an agent"

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