Indicates whether the call is an Outbound or inbound.
Optional limit
limit?:number
remarks
end index for the pagination data, should be greater than 0
Optional mediaTypeId
mediaTypeId?:number
remarks
Unique identifier for the type of media, chat is "3", phone is "4"
Optional offset
offset?:number
remarks
start index for the pagination data, should be greater than 0
Optional searchText
searchText?:string
remarks
search string in case for search request, search will happen on fields depending on entity requested.
If requested entity is agentList then search will happen based on fields - (firstName, lastName, userName).
If requested entity is skillList then search will happen based on field - (skillName).
If requested entity is addressBookList then search will happen based on field - (firstName, lastName, mobile, phone, email).
Indicates whether the call is an Outbound or inbound.