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Class to parse agent queues contact detail

Hierarchy

Index

Constructors

Properties

agentId: number
remarks
  • Unique identifier for agent
businessUnitId: number
remarks
  • Unique identifier for business unit(Tenant)
campaignId: number
remarks
  • Unique identifier for Campaign
campaignName: string
remarks
  • Name of the Campaign
contactId: string
remarks
  • Unique identifier for contact
contactStateCode: number
remarks
currentContactState: string
remarks
firstName: string
remarks
  • first name of contact
fromAddr: string
remarks
  • from address
lastName: string
remarks
  • last name of contact
lastUpdateTime: Date
remarks
  • last update time for the contact
masterContactId: number
remarks
  • Unique identifier for master contact
mediaName: string
remarks
  • Name of media
mediaType: number
remarks
  • Type of media
skillId: number
remarks
  • Unique identifier for Skill
skillName: string
remarks
  • Name of Skill
startDate: Date
remarks
  • Start date of contact
teamId: number
remarks
  • Unique identifier for agent
teamName: string
remarks
  • Name of Team
toAddr: string
remarks
  • to address

Methods

  • parse(data: {}): void
  • This method to parse agent queues contact detail data

    example
    parse(data);
    

    Parameters

    • data: {}

      Agent queues contact detail

      • [key: string]: string

    Returns void

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