Class CommitmentEvent

Class to capture commitment PromiseKeeper event

Hierarchy

CommitmentEvent

Index

Constructors

constructor

Properties

Methods

parse

Constructors

constructor

new CommitmentEvent(): CommitmentEvent

Returns CommitmentEvent

Properties

agentId

agentId: string

remarks

Agent Id. For Type "S" callbacks set with Max, the agent id will be the agent that schedules callback. For Type "S" callbacks set with Thin Agent, the agent id will return "-1".

callbackExpireTime

callbackExpireTime: string

remarks

ISO 8601 time for callback expire

callbackId

callbackId: string

remarks

Scheduled Callback Id

callbackTime

callbackTime: string

remarks

ISO 8601 time requested for Scheduled Callback

deliveryTime

deliveryTime: string

remarks

Rescheduled time which is reschedules for 10 minutes if we are not responded commitment

dialNumber

dialNumber: string

remarks

Phone number to be dialed by Agent

firstName

firstName: string

remarks

First name of Agent callback is targeted to

lastName

lastName: string

remarks

Last name of Agent callback is targeted to

notes

notes: string

remarks

Any notes entered into the Scheduled Callback

origNumber

origNumber: string

remarks

Phone number from which the Scheduled Callback originated

skillId

skillId: string

remarks

Outbound Skill Id to be used for callback

targetType

targetType: string

remarks

Targeted type - Agent or Skill

Methods

parse

parse(data: {}): void

This method to parse promise keeper event data
example
```
parse(data);
```
Parameters
- data: {}
  - [key: string]: string
Returns void

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