Options
All
  • Public
  • Public/Protected
  • All
Menu

Interface WorkItemContactCard

Hierarchy

Index

Properties

attachments?: AttachmentType[]
callType?: string
caseId?: string
channelName?: string
contactId: string
contactMode: string
contactReceivedTime: string
contactStatus: string
createdAt?: string
currentContactState?: string
customerCardUrl?: string
customerMessageUpdatedAt?: Date
customerName?: string
elevatedFrom?: string
expandedViewDetails?: boolean
hasUnreadMessage?: boolean
inlineImages?: InlineImageType[]
interactionId?: string
isAssignedToAgentInbox?: boolean
isAudioRecordingRemoved?: boolean
isCommitmentReminder?: boolean
isContactAccepted?: boolean
isContactRejected?: boolean
isDocked?: boolean
isImageTypeNotSupported?: boolean
isOutbound?: boolean
isPrivate?: boolean
isRecordingInProgress?: boolean
isSelected: boolean
payload?: string
realExternalPlatformId?: string
refusalTimeOut?: number
showBadge?: boolean
skillOrQueueId?: string
skillOrQueueName: string
slaIndicator?: SLAIndicatorType
startDate?: string
threadId?: string
workItemType?: string
wysiwygEnabled?: boolean

Generated using TypeDoc