Interface ContactData

attachments?: AttachmentType[]

callType?: string

caseId?: string

channelName?: string

contactId: string

contactMode: string

contactReceivedTime: string

contactStatus: string

createdAt?: string

currentContactState?: string

customerCardUrl?: string

customerMessageUpdatedAt?: Date

customerName?: string

elevatedFrom?: string

expandedViewDetails?: boolean

hasUnreadMessage?: boolean

inlineImages?: InlineImageType[]

interactionId?: string

isAssignedToAgentInbox?: boolean

isAudioRecordingRemoved?: boolean

isCommitmentReminder?: boolean

isContactAccepted?: boolean

isContactRejected?: boolean

isDocked?: boolean

isImageTypeNotSupported?: boolean

isOutbound?: boolean

isPrivate?: boolean

isRecordingInProgress?: boolean

isSelected: boolean

media: VOICE | DIGITAL | VOICEMAIL | WORKITEM

realExternalPlatformId?: string

refusalTimeOut?: number

showBadge?: boolean

skillOrQueueId?: string

skillOrQueueName: string

slaIndicator?: SLAIndicatorType

startDate?: string

threadId?: string

wysiwygEnabled?: boolean