get instance for agent auth and session
@example
const cxoneAcdClient = new CXoneAcdClient();
Method to create singleton object of the class
@example
const cxoneAcdClient = CXoneAcdClient.instance();
Method to get agent skills
nullable Agent Id
Method to get cached agent skills
nullable Agent Id
method to return Team Unavailable Codes
TeamId
@example
getTeamUnavailableCodes();
method to initialize ACDEngagement
@example
initAcdEngagement();
Subscription for request message over broadcast channel
Subscription for response message over broadcast channel
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This is the base class for ACD