The Digital Engagement API is a collection of API calls to provide access to the NICE CXone Digital Engagement platform. This API can be used to configure an integration between the NICE CXone Digital platform and a third party messaging application. Examples would be social media, web forums, direct messaging.
To use any of the NICE CXone APIs in your application, you must have an API authentication token from CXone Authentication service. See Getting Started on how to request a token. The Digital Engagement APIs are only available UserHub tenants.