Developer Community

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Everything you need to build the innovation customers want

Here you’ll find all the tools and resources that you, as a developer, need to customize integrations and applications for the CXone platform. Access hundreds of APIs and SDKs for simplified integration to 3rd party applications—with documentation and best practice tutorials for developing new innovations with confidence. We’ve converged everything on a single cloud platform: All the channels, data, knowledge, and our full suite of applications for Workforce Engagement Management, Routing, Analytics, and Digital. Streamline integrations with our open framework, common data layer, and hubs to run 3rd party apps natively.

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Latest News

The CXone Agent SDK is now generally available (GA) as of the 24.4 release. Keep in mind the following about this SDK:

  • Developers can download the SDK on-demand. It is hosted on both NPM and GitHub for convenient access.
  • The downloadable package includes documentation, usage examples, and a sample application.
  • You can review the product overview page here or the API documentation here.

The GitHub repository is in the NICE-DEVone org on Github. This is where NICE hosts all SDKs and other developer-focused content like demo applications. Feel free to follow this NICE-DEVone org to stay in the loop.


For deprecation information, release notes, and more, check out the What`s New page